Our team
Behind every property is a coordinated team of accommodation professionals. From operations and dynamic pricing to property management, finance and housekeeping, our people combine hands-on experience with purpose-built systems to look after owners, guests and properties.
Business leadership and day-to-day operations, with Jack connecting dynamic pricing, people, systems and processes.
Founder & Managing Director
Steve has spent more than two decades investing in, developing and operating property and accommodation businesses across North Queensland. With an owner's perspective and a passion for continuous improvement, he leads the business with a focus on maximising returns, delivering exceptional guest experiences and building long-term value for property owners.
Operations Manager
Jack oversees our day-to-day accommodation operations, bringing strong technical skills and expertise in dynamic pricing. Tech-savvy and commercially focused, he connects our people, systems and processes to support property performance and efficient operations.
His focus includes revenue management, operational coordination and using technology to improve how we work.
Our property management team brings local knowledge and hands-on support across our accommodation portfolio. Working alongside operations, finance and housekeeping, they coordinate guest needs and property care to keep each stay running smoothly.
Lead Property Manager
Kristel works closely with property owners to oversee day-to-day management, guest experience and property presentation. Her focus on organisation, communication and attention to detail helps ensure every property is professionally managed and well maintained.
Property Manager
Property Manager
Property Manager
Senior Property Manager
Senior Property Manager
Property Manager
Property Manager
Supervised by Imogen, with property-specific checklists and photographic records in our own cleaning app.
Cleaning Supervisor
With 15 years of experience, Imogen brings extensive cleaning knowledge and a sharp eye for detail to her role as Cleaning Supervisor. She oversees cleaning standards, supports our housekeeping team and coordinates routine and deep-clean requirements.
Using our purpose-built cleaning app, Imogen oversees checklists, photographic records and scheduled tasks to support consistent, well-documented property care.
Our professional housekeeping team brings many years of cleaning experience and a practical understanding of accommodation presentation. Supported by dedicated supervision and our own cleaning app, the team follows property-specific checklists, uploads photographic records and completes scheduled cleaning and deep-clean tasks.
Housekeeping Team
Housekeeping Team
Housekeeping Team
Housekeeping Team
Our finance and trust account team supports our accommodation operations through trust account administration, reconciliation, clear owner statements and monthly payment processing. Owner payments are normally processed on the 1st of each month, or the next business day when the 1st falls on a weekend or public holiday. Bank arrival times may vary.
Accounts & Compliance Manager
Catherine leads our Accounts & Compliance team, overseeing trust accounting, owner payments, financial reporting, compliance and internal financial processes. Her attention to detail and commitment to accuracy help ensure every owner receives reliable reporting and professional financial management.
Business leadership and day-to-day operations, with Jack connecting dynamic pricing, people, systems and processes.
Local knowledge and hands-on support across our accommodation portfolio.
Supervised by Imogen, with property-specific checklists and photographic records in our own cleaning app.
A supporting business function overseeing trust administration, owner statements and monthly payment processing.
